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Refund policy

Last updated 9 October 2026

‹ Terms & policies

In short: subscriptions are non-refundable, but you can cancel at any time and keep access until the end of the period you have paid for.

No refunds

  • All subscription payments, monthly and yearly, are final and non-refundable.
  • We do not refund part-used periods, unused time, or periods in which you did not use the service.
  • Statistics and form describe the past and bets can lose. Losing bets, or results you are unhappy with, are not a fault in the service and are not grounds for a refund.

Your 14-day right to cancel

Under the Consumer Contracts Regulations 2013 you would normally have 14 days to cancel an online purchase. A subscription gives you immediate access to digital content, so when you subscribe you ask us to start straight away and acknowledge that you lose this right to cancel once access begins.

Cancelling

  • You can cancel at any time from the Plans page or by contacting us.
  • Cancelling stops the next renewal. You keep full access until the end of the period you have already paid for, and are not charged again.

When we will refund

  • If you were charged twice or charged in error, we will refund the incorrect payment.
  • If we end your subscription without you having broken our terms, we will refund the unused part of the period.
  • Nothing here affects your statutory rights. If the service is faulty or not as described, you have rights under the Consumer Rights Act 2015.

Questions

For billing questions contact backposttipsuk@gmail.com. See also our Terms of use.