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Last updated 9 October 2026

‹ Terms & policies

Questions about your account, billing, your data or anything else: get in touch and we'll reply as soon as we can, normally within two working days.

Contact details

Complaints

If something has gone wrong, email us with the details and the email address on your account. We will acknowledge it, look into it and reply with what we will do.

Closing your account or taking a break

If you want to stop using the service, including because of concerns about your gambling, email us and we will close your account. You can also find free, confidential support on our Safer gambling page.